Though Salesforce.com provides a powerful set of solutions, initial adoption within companies is often viral leading to  confusion and an inability to take advantage of its riches. To bridge the gap from the viral to the strategic, New Realities can deliver:

• A current state analysis and options available to streamline implementations.
• A road-map based on business strategies for the increasing use of the Salesforce1 platform, including insight into Service Cloud, Marketing Cloud, Community Cloud, and the Appexchange partners to deliver new capabilities.
• A on-going process for the governance of the platform as it grows.